Privacy Policy
Effective Date: 2024-09-02
This Privacy Policy describes how Orchestra ("we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "your") who access and use our Software as a Service (SaaS) application. By accessing and using Orchestra, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect and process the following types of personal information from you:
- Name: We collect your name to personalize your account and communications.
- Email Address: We collect your email address to communicate with you, provide important updates, and deliver related services.
- Payment Information: We do not store payment information directly. Payments are processed through our trusted third-party payment processor, Stripe, which handles your payment details securely. Please refer to Stripe's Privacy Policy for more information.
2. How We Collect Information
We collect personal information from you in the following ways:
- Account Registration: When you create an account on Orchestra, we collect your name and email address.
- Cookies: We use cookies to maintain session information for authentication purposes only. These cookies are necessary for the proper functioning of our application.
3. Storage and Security
We store and process your personal information on servers located in Europe. We maintain appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
4. Third-Party Sharing
We do not share your personal information with third parties. Your personal information is kept strictly confidential and is used only for the purposes described in this Privacy Policy.
5. User Rights and Options
You have the right to access, correct, and delete your personal information held by us. If you wish to exercise these rights or have any concerns regarding your personal information, please contact us using the contact details provided at the end of this Privacy Policy.
When you visit or log in to our website (Only for ou US-based customers), cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://reveo.ai/optout
6. Data Breaches and Security Incidents
In the event of a data breach or security incident involving your personal information, we will take appropriate measures to investigate the incident, mitigate the impact, and comply with our legal obligations.
7. Non-Personal Information and Anonymized Data
We may collect non-personal information and anonymized data for statistical purposes to analyze trends, improve our services, and enhance user experience. This information does not identify you personally.
8. Age Restrictions
Orchestra is intended for use by individuals who are at least 16 years old. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.
9. Compliance with Data Protection Laws
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are located in the European Economic Area (EEA) or California, you have additional rights as described in our full Privacy Policy.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website. We encourage you to review this Privacy Policy periodically for any updates.
11. Additional Terms and Conditions
In addition to this Privacy Policy, your use of Orchestra is subject to our Terms of Service, which outline the terms and conditions governing your use of our SaaS application.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at anthony@getorchestra.com.